OK, I think this is one for the record books. It's one of those things
that happens in your life that's so weird and surreal that even later that
same day you find yourself wondering if it actually happened or if you
just dreamed it. I've had interviews not go so well before, but not too
many. And I've read stories about interviews gone horribly awry, but I've
never read about an interview actually coming to... well, I better start
at the beginning.
I saw an ad at one of the job search sites for some company in Braintree
named "Government Careers of New England" that claims to help people get
jobs with the federal government. On the one hand, it looked very much
like a scam to me for several reasons - large garish type, wild promises
of easily-obtainable high-paying cushy jobs, etc, no mention of exactly
what they do, no mention of how much it costs, etc. My first thought was:
"avoid!" But on the other hand, I *had* been thinking about looking for a
government job either in security or IT, and the locating/application
process *can* be a bit Byzantine, so I figured "what the hell, I got
nothing else to do, I'll check them out, and if they're a scam I'll just
walk out."
I called them on Tuesday and got transferred to voicemail to leave my name
and number. I did, and they called me back two days later. The guy asked
what my field was, and seemed pleased when I not only said "IT" but that I
was an American citizen and had no issues that might cause problems. "We
have tons of openings in IT," he said. We scheduled an time for me to
come down for an interview, at 1PM on Friday. So Friday after lunch I
left to drive down to Braintree - which I wasn't really looking forward
to, given the only reasonable way to get there from here is to take I-93
right through Boston and the Big Dig mess, all in the heavy rains from the
fringes of Isabel. I gave myself an extra half hour to get there and was
glad I did, because traffic was as bad as I had thought, and getting
through the heavy traffic mess, unfamiliar route, and confusing signs
along the way - all in the pouring rain - was very stressful. I was not
in a very good mood when I got to Braintree.
I found the place, a shabby office building in a light-industrial section
of Braintree, and found Suite 200, where I had been told to go. The
receptionist said "Go upstairs to Suite 300". So I did, and was preparing
myself for an interview with my resume ready. I walked in and a woman
handed me a form and said "go sit in that room and fill this out and we'll
call you." Apparently I had been mistaken when I thought I would be
meeting with someone at 1PM. I sat in the room with about ten other
people and filled out the form (which took about 5 minutes) and waited.
And waited. And waited. After about half an hour the woman came and took
my form. Then I waited some more. Occasionally they would call someone,
about one person every 20 minutes. I kept waiting, getting madder and
madder as it got past 2PM and I had been waiting an hour. Why couldn't
they have made individual appointments for people rather than just telling
everyone to show up at 1, knowing that most of them would have a long
wait? If they were an employer, I wouldn't have minded, but since this
place was, I'm sure, going to ask me for money for their services, I felt
they were treating their customers pretty shabbily. They didn't even send
someone in to say "sorry for the long wait."
Finally, at around 2:30, I decided that an hour and a half was too much,
and I definitely didn't want to drive all the way from Braintree to New
Hampshire, through Boston, on I-93 at rush hour. I was just getting ready
to leave when a man poked his head in and called my name. So I followed
him to his office. He was an older guy, probably about 60, short and
stocky. Not in bad shape for a guy his age, but no Charles Atlas, either.
He struck me as one of those guys who was probably a tough guy when he was
younger and hadn't completely come to terms with the fact that he was
older now and no longer a tough guy. He seemed a little rough around the
edges (ex-military, I guessed, having known plenty of guys like him when I
worked with the military), but pleasant enough. I guess the best word to
describe him is "pugnacious". We said hello, shook hands, he pointed me
to a chair, and I sat down. Then I entered the Twilight Zone.
As I was sitting down, I made a comment. And I want to stress very
strongly that even though I was in kind of a bad mood from the drive and
the wait, I did *not* use a tone of voice that was in any way angry,
accusing, insulting, provocative, or derogatory. In fact I said it very
casually. All I said was: "I'm glad you called me when you did, I was
about to take off." Now, granted, in hindsight that may not have been the
best comment to start the process with, even though I had said it in a
mostly-joking tone of voice. I wasn't trying to give the guy shit, just a
gentle reminder that keeping people waiting for an hour and a half was
something they notice. I wasn't going to say anything else about it.
But, poor choice or not, I was completely unprepared for what happened
next. Remember Jekyll & Hyde?
"Get out," he said.
I was sure I had heard him right, but I just assumed he was joking. I
made some affable, dismissive comment about how it was no big deal, I was
here now, let's get started.
"Get out," he repeated, handing me my form.
I stared at him in disbelief. "You mean you're serious? You want me to
leave?"
"We don't need people with bad attitudes."
(I have to state here that the conversations I'm recreating here are from
memory and obviously not verbatim from this point on. A lot happened, a
lot was said quickly, and all I can do is try to get down the gist of what
was said, probably in most cases in a much more coherent way than it was
originally said, and probably sometimes a little out of sequence, but the
essence of what was said is here.)
I was still disbelieving. I kept expecting him to smile and say "gotcha!'
or something. But he was perfectly serious.
"You can't be serious. You want me to leave because I made a comment
about how I was kept waiting for an hour and a half? Listen, I was just
mentioning it, it's no big deal." I didn't apologize, because I wasn't
sorry, but I wanted to make it clear that I wasn't making a big deal out
of it.
"Get out. We don't want you."
"Give me a break. You are NOT seriously telling me that you're throwing
me out just because I said that."
He started to get mad. He said "Get out!" in an angry, abusive tone of
voice. He pointed to the stacks of paper on his desk. "We have lots of
people who want jobs who don't have your bad attitude. So get out!"
Talk about bad attitudes. This guy was starting to piss me off.
I tried to stay calm. "Look," I said. "I wasn't trying to give you shit,
I just thought it would have been nicer if you could have timed the
schedule better and given people different appointment times so that just
about everyone didn't have a long wait, that's all. It's not a big deal."
At this point things started to deteriorate rapidly. He kept insisting I
get out over and over, getting more and more abusive. Worse, he did it
with a high-and-mighty, we-have-the-jobs, we-call-the-shots, we-decide
who-is-worthy-of-them-and-you-aren't-one kind of way that was extremely
irritating.
"They're not YOUR jobs," I said. "They're the government's jobs. I'm
guessing you aren't a nonprofit charity, so I assume you will be asking me
for money at some point, which makes me your customer, and it seems dumb
to me to treat customers this way." I was starting to get pretty pissed
off at his abuse and insinuations, and my tone of voice was getting angry
as well.
Finally, when it was clear that he wouldn't be swayed, I got up. I
crumpled up my form into a ball and threw it past him into the back of the
office. "Wow, you people really are JERKS!" I said, and turned to leave.
"What did you say??" He shouted at me.
"You heard me," I said. "You're a jerk. This place is a scam."
He started to get very abusive with me and shouted at me incoherently
about my "bad attitude", and to get out. I shouted back at him a little,
and turned again to leave. I was extremely angry at him, and my bad mood
from the drive and the wait wasn't helping. "I can't believe what an
asshole you are," I said on my way out.
He exploded. "That's it. Let's go. Right now." he said.
"Excuse me? Are you saying you want to FIGHT me?" If I was in disbelief
before, I was completely blown away by this. A shouting match was weird
enough, but this guys seriously wanted to go mano a mano with me.
Fisticuffs. He wasn't kidding. Not even a little bit. He was dead
serious.
"Let's go. Come on, you asshole. Right now," he said.
"You have GOT to be kidding me, old man."
I think the "old man" crack was what did it. If he was pissed off before,
he became positively volcanic. It was clear that my earlier perception of
him as someone who had formerly been a Tough Guy and hadn't come to terms
with being 60 years old was right on the money. He was a little bulldog
of a guy with a clear anger management problem and a lot of insecurity
about not being the toughest guy around any more. From here on, I'll
call him "Lil' Dickhead", because I never got his name.
Lil' Dickhead started spluttering and raving about how he was going to
kick my ass, how I should come outside, and all that kind of stuff. He
was up in my face, shouting at me. I was furious by now, and the "fight
or flight" response was starting, adrenaline and all. The stress of the
day, and the stress of eight months of unemployment didn't make it any
easier to control myself. I *really* wanted to take this guy up on it and
flatten him. But I managed to keep control, mostly because while I was
tempted for a moment to knock his lights out, the wiser voice in the back
of my head reminded me that on top of everything else going on in my life,
an assault charge was not exactly what I needed in addition. I retained
the presence of mind to not start the fight, but I was furious enough that
I wasn't going to back down, which I should have done.
I should state here that I'm not claiming I was an angel in this whole
situation. There were a bunch of things I shouldn't have done
(participate in the escalating abuse), a bunch of things I should have
done (just drop it and leave), and in general just have handled the whole
situation better. But if there's one thing I've learned, it's that in
tense situations, hindsight is 20/20, and it's always easier to look back
later, dispassionately, and say what the right thing to do would have been
than it is to think of it, and do it, in the heat of the moment. Despite
the fact that I could have, and should have, backed down, swallowed my
pride, and simply left, it's also true that I had done nothing to deserve
his attitude and abuse, and I was in the right, even if I shouldn't have
cared about that. And it's hard to describe here exactly how abusive and
abrasive this guy was - the attitude he was giving me that I was somehow
unworthy of the Holy Jobs of which he was Keeper, that me having the balls
to point out the long wait was indicative of a "bad attitude" on my part,
and so on. He could have provoked the Dalai Lama into violence. And I've
always had a problem with petty tyrants abusing their power, especially on
"helpless" people. This guy was the worst kind of example. He clearly
thought his self-appointed position as Keeper of the Holy Jobs made him
King Shit.
Anyway, the abuse continued, with him in my face screaming at me to go
outside and fight him, and me refusing, calling him insane, insulting him
back, and trying to stay as calm as possible. That wasn't very calm - I
was trembling with rage and adrenaline, dying to knock this guy silly, so
although I couldn't calm down enough to back down and leave, I didn't hit
him, either. We shouted at each other for a bit about who was going to
kick whom's ass and the usual fighting trash talk.
"Listen, asshole, just because we need jobs doesn't give you people the
right to treat us like shit!" I shouted at some point. Since I was having
trouble verbally backing down, I figured I'd just leave. I started to
walk down the hall. Lil' Dickhead followed me. He really, truly, was
bent on fighting me and had eliminated the option in his mind of me simply
leaving. Now he just wanted me outside.
"Look, old man," I said. "I've got at least 20 years, eight inches, and
100 pounds on you, and I'm wearing huge steel-toed work boots. Don't push
me. And I studied martial arts for a few years. I'll kick your ass."
OK, mistake. I really shouldn't have egged him on.
"Jiu-Jitsu, 22 years!" he screamed, pointing at himself. "Hmm," I
thought. "If he's telling the truth, maybe he could beat me." But I
didn't believe him. It looked more like maybe he had studied Jiu-Jitsu for
one month, 22 years ago. And since the subject was brought up, the small
rational part of my brain also figured that if we were to get into a fight
and I were to injure him, it would look pretty bad for me even if he threw
the first punch. I was much younger, bigger, and stronger than him, and
any smart injury lawyer would try to use the fact that I had taken some
Kung Fu as "proof" that I was some kind of fighting expert. Although it's
been years since my last full-time training, although I never got past
yellow sash, and although I've forgotten just about everything, it still
wouldn't look good. I didn't want to be in court with a sharp lawyer
making me out to be an old-man-beating-up version of Bruce Lee.
He continued to scream at me to go outside and fight him as I walked down
the hall. I got to the elevator and stairs. The elevator was there. He
got in it and looked at me expectantly.
"I am NOT fighting you, asshole, and that's final!" I said. "I'm
leaving." He remained in the elevator, and it was clear that me leaving
the building was exactly what he wanted me to do. He started to call me a
pussy, a coward, and so on. Even with an elevator and two sets of stairs
nearby, with him right there, no matter which route I took, there was no
way for me to make it down three stories and into my car before he could
make it down to intercept me outside. I knew if I got into the elevator,
one of us was going to walk out injured. I was trapped.
The elevator door closed and the elevator started going down. I couldn't
go down, as I knew he would be waiting for me outside. I wasn't afraid of
him, I was much more afraid of *hurting* him if he should happen to jump
me outside. So I went back into the office. I figured even he wouldn't
be stupid enough to throw the first punch in front of witnesses.
I went into the room where the other "candidates" were waiting. I told
them what was happening. They were pretty disturbed. I asked them if
they thought it was right that, as customers, they were expected to wait
meekly for hours. I told them that I tought the whole operation was a
scam and that they would be well-advised to not get involved. I pointed
out that having an employee threaten to assault you, try to start a
fistfight, and then lurk outside lying in wait to jump you when you left
the building was not really the way an organization should behave. I
didn't say it all that clearly, though, I was still filled with rage and
adrenaline and hyperventilating a little. I probably talked for a couple
minutes, and I could see eveyone was pretty freaked out.
When I left the room, Lil' Dickhead was back in the reception area, madder
than ever. He had heard at least some of what I'd been saying to them,
and started screaming at me about that, calling me more names, how dare I
disrupt their business, insulting my manhood and bravery, calling me a
pansy, threatening to kick my ass, telling me to go outside, and so on.
Had hadn't calmed down at all.
"Tell you what," I said. "You want to fight me, YOU throw the first
punch. You want to commit assault, YOU start it. I'll finish it, in
self-defense. But I'm not throwing the first punch. You want to take a
poke at me, fine. I'll have the cops on your ass."
By now, all the shouting had brought some of the other employees from
their offices. I guessed it had taken them that long because the offices
had heavy, closed doors, and they were conducting their own interviews and
hadn't wanted to interrupt to see what was going on. I started to explain
to them how this guy wanted to fight me, how he had been waiting outside
the building, and so on. They didn't say much, but it was very, very
clear to me from the looks on their faces that they knew this guy was a
loose cannon and they had had to deal with his outbursts before.
Sensibly, they suggested I just leave. I didn't really want to, I wanted
to kick Lil' Dickhead's ass, but I was rational enough to realize it would
have been a very bad idea and there was nothing to be gained from staying.
I walked out the door.
Halfway down the stairs, I realized I had left the form I filled out in
Lil' Dickhead's office. Not knowing exactly how psychotic this guy was, I
definitely didn't want to leave a piece of paper in his office with my
name, address, birthdate, and other personal information on it. I knew it
would be risky going back, but the thought of him trying to take some kind
of revenge with that information was not pleasant. I resolved to just go
back, grab it, and get out without letting him egg me on any more.
I went back into the suite and walked to his office. I said "I want my
form back."
"I gave it to you."
Then I remember that I had crumpled it up and tossed it. I spotted it
over on the floor, and started towards it.
He stood up and blocked my way. "Get the hell out of my office!"
"Don't worry, asshole, I'm just getting my form, then I'm leaving." I
started towards it again. He blocked my way again.
"Look, don't push me," I said. "I'm getting that paper." I can be pretty
menacing when I use my height and weight to intimidate, which I almost
never do. I put on my scariest "terminator face" and pushed past him,
keeping a close eye on him as I bent down to pick up the paper in case he
tried to jump me. I left his office.
He followed me, again insisting I fight him. His face was beet red. I
was seriously afraid he might have a heart attack. The word "apoplectic"
sprang to mind. I tried to keep walking down the hall, but he blocked my
way and called me a pussy again. I was still trembling with fury and
barely able to restrain myself.
"I'll tell you again," I said. "If you want to take a poke at me, you go
right ahead. But I'm not going to throw the first punch. I'm not going
to jail for a pissant little old man like you. Go ahead, hit me. Hit me
or get the hell out of my way so I can leave." I stood there waiting,
ready to block or slip any punch he might throw.
He shoved me. I said "Don't push me, pal. I'm warning you."
He shoved me again, harder. He was pretty strong for his age. I shoved
him back - hardly at all, just enough to show that I would shove back (and
was a lot stronger than him).
Finally, he snapped and attacked me. Alas, he picked probably the
stupidest thing he could have done. He grabbed me in a classic boxer's
clinch, with his head against my chest and his arms at my sides, and
pushed me back a few inches into the wall. Not only is this the most
ineffectual grappling attack there is, the difference in our sizes and
weights made it ludicrous. It was like watching my small cat try to
wrestle with my giant cat. 22 Years of Jiu-Jitsu, my ass. Anyone who had
studied Jiu-Jitsu for five minutes would have laughed their ass off.
I started to hit him - gently. I purposely hit nowhere near as hard as I
can, I just wanted to let him know that I wasn't happy about being grabbed
and he better let go (which I was also shouting). Tactically, he had
picked the dumbest position to be in - he had no control over me, while
leaving basically every vulnerable spot on his body except face and solar
plexus exposed for me to attack. I quickly considered and (luckily)
discarded about twenty different things I could have done to injure him,
from "a little" to "seriously". Elbow to temple, kidney punch, knee to
groin or stomach - plenty of things that I would have used if I were in a
seriously dangerous fight. But I kept enough of my senses to just keep
punching him in harmless places - in the sides, in the back, on the
shoulders - and lightly, just to let him know I could hit a lot harder if
I wanted to, and he better let go if he didn't want that.
After about 30 seconds (?) of this, the other employees heard the
commotion and ran out of their offices shouting "break it up!" They
dragged us apart, me unresisting, him resisting, basically dragging him
off me. They stood there, physically restraining him, and looked at me.
"You should just leave, please" a couple of them said, not angrily, more
in a pleading tone of voice. From the looks on their faces, in their
eyes, and from their voices, they were sending me a very clear message:
"We know this guy is a violent asshole. We know he started it. We know
it's not your fault. We hate him. We know you could destroy him. But you
better go. We're asking you to be the bigger man, back down, and just go."
Sounds like a lot to convey in the few things they said, but it was a
clear message nonetheless. I started to walk out again.
Lil' Dickhead kept shouting insults at me on my way out. I paused for a
second, turned, and said "What the hell is your name, anyway? I want your
name." He just spluttered incoherently some more, hurled a few more
insults, and his co-workers restraining him repeated that I should just
leave, please. I was tempted to push it and get his name, but realized
that I should get out and not extend the situation. I made some vague
comments about police, lawsuits, and the Better Business Bureau, and left
them there in the hall, his co-workers restraining him, and him shouting
insults at me.
I got in my car and left. I probably should have sat in the parking lot
for a few minutes to cool off, it was hard to drive and I realized just
how much I was shaking and just how much adrenaline was in me. But I
wanted to get out of there.
The drive home was very odd. For the first fifteen minutes I could hardly
think, I was so mad and still coming down from the rush. I put on some
angry music to kind of "sing it out", which worked pretty well. By the
time I was halfway home, I was fairly calm again and alternating between
(calmer) anger, disbelief and a surreal feeling that it had actually
happened, and amusement at the whole thing. I calmed down mostly because
I realized that even though I wouldn't call it a "scuffle" since punches
were thrown, it was still a very minor altercation and no one had been
injured. I wasn't too worried, since he did attack me first, I had shown
restraint and not harmed him despite wanting to, and in the end all that
had really happened was that two guys had had a shouting match and a
little kerfuffle which didn't result in any injury. I realized it was
something that I would just look back on and laugh about later in life, a
silly story to tell over beers.
I was alternately feeling pretty justified - that I had kept my cool and
not backed down to a total asshole - and angry at myself for losing my
temper at all. I knew I shouldn't have engaged in shouting at all, that I
shouldn't have called him names, egged him on, or anything like that. I
knew I should have just left at the first sign of conflict, or at any
point before I did. I berated myself for not being more mature, for
letting sad, petty little people get me so worked up. I knew I should
have just laughed at him and walked out. But even so, thoughts like "he
started it", "he was in the wrong, I was in the right", and so on kept
making themselves clear, too, so I didn't feel guilty or responsible. I
was glad I stood up to him.
Now, looking back, I'm pretty much laughing about the whole thing,
chalking it up as The Worst Interview Ever, and realizing that while I
definitely could have and should have behaved a lot better, I also managed
to keep my head at least enough to not do anything I would have *really*
regretted. I know that if I had taken him up on his offer to go outside,
I could be in jail right now with criminal charges and a nice big lawsuit
waiting. So I'm saying "phew!" about that, though I still am a little
worried that he might find some personal injury lawyer and try to go after
me even though he was clearly unharmed and he attacked me first. I guess
there's nothing I can do about that.
I dunno, I have some more musing to do about this. I might call the place
on Monday, ask to speak to the owner or manager, and complain about this
guy. I was thinking of threatening to sue them if he wasn't fired, but
decided that was taking the whole thing too far, especially since I wasn't
injured.
All in all, a very weird day and definitely the worst interview ever.